Frequently Asked Questions
|Q.||What size unit do I need?|
|A.||The unit size you may require can vary greatly, depending on the size of your furniture, how high you can stack boxes and a number of other variables. Please refer to our storage sizing guide or call the manager and we will be happy to help you decide what size will work best for you.
|Q.||Do I need insurance?|
|A.||Insuring your items while they are in storage is highly recommended. Just as your home is susceptible to fire, roof leaks, burglary and vandalism, so too is your storage unit. Check your homeowners or renters insurance policy to see if your storage possessions are covered. If not, our on-site manager can assist you in acquiring reasonably priced insurance from SafeStor.
|Q.||Can I pay for storage by automatic credit, debit, e-check or online payments?|
|A.||You can pay for storage by automatic from your debit/bank card or credit card account. We also offer online payment or we can set up e-check for you.
|Q.||Are online payments safe?|
|A.||All personal and payment information submitted to our secure online server is encrypted so that none of this information can be seen or intercepted by a third party. Our SSL certification guarantees that we have a fully validated secure server.
|Q.||Can I reserve my unit online?|
|A.||Yes, you can reserve a unit online.
|Q.||Is there a minimum rental term?|
|A.||The minimum rental term is one month. Beyond the one month minimum, rentals can be prorated to suit your needs.
|Q.||Can I bring my own lock?|
|A.||Yes. We encourage you to bring you own lock. Alternatively, we do sell locks at our facilities, along with many other moving and storage supplies, for your convenience.
|Q.||When is my payment due?|
|A.||All payments are due the 1st of the month. If you don’t move in on the first of the month, we will pro-rate your move in date and rent thereafter will be due on the 1st..|